Exchange & Refund Policy

We hope you are always happy with your purchase; however, if you are not satisfied we are happy to Exchange or Refund as per the policy below.

 

In the event that you are dissatisfied with any product purchased from any of our stores or if it is faulty, you will be offered either a replacement/ exchange or a full monetary refund. Customers should have a valid receipt or proof of purchase for the refund or exchange to occur. 
 
Refunds must match the original payment type e.g. if a customer paid with a certain credit card the refund must be made back onto the same card. Cash refunds can only be given if the original transaction was made in cash.
Your statutory rights remain unaffected.